CHANGING INTERNET PROVIDERS AND NEED TO RETURN EQUIPMENT, SEE BELOW:
Returning Spectrum Equipment:
- Return Spectrum Equipment to ANY Spectrum Store. The nearest locations to you:
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- Spectrum- 4419 Dixie Hwy, 1-888-406-7063 (ALL EQUIPMENT MUST BE RETURNED IF YOU ARE CHANGING PROVIDERS, SAVE YOUR RECEIPTS).
- Spectrum- 4531 Outer Loop
- Return Spectrum Equipment to ANY UPS Store (NO CHARGE; Bring Equipment and let them know you’re a Spectrum customer). The nearest locations to you:
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- 3131 S 2nd St. 502-368-2353
- 743 E Broadway- 502-584-2802
- 325 W Main St, Waterfront- 502-583-3784
- 6661 Dixie Hwy #4 – 502-937-5450
- If you are disabled and unable to return to the store, you can request a Home Shipment Return Kit
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- Contact: TV, Internet, and Home Phone- 1-833-267-6094
Returning AT&T Equipment:
Need to know what to return, call 1-800-288-2020 (Have your email or mailing address ready.)
- Returning AT&T Equipment: Ensure you have your ACCOUNT NUMBER. AT&T locations near you:
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- Walgreens, 1475 Dixie Hwy, 40210; 1-800-463-3339
- Fed Ex Store, 315 W Market St, 40202; 502-584-0407
- Fed Ex Store, 3107 S 3rd St, 40214; 502-368-9980
Keeping Your Current Provider, See Available Plans:
Spectrum: www.spectrum.com/cp/broadband-get-qualified or Call: 1-877-959-1748
At&t: www.att.com/help/affordable-connectivity-program/ or Call: 1-800-288-2020
Verizon: www.verizon.com/home/acp/ or Call: 1-800-922-0204
*Ensure to apply for ACP, once you, decide on what provider best fits your needs. You can apply at: www.affordableconnectivity.gov
